You send
The page address, the sentence, and what you believe is wrong. A photo of a bill is not required, and a copy of an identity document is not wanted.
About the publication
maroc-telecom is the publisher of maroc-telecom.click. The desk is in Casablanca. The pages are in English. There is no shop, no booking calendar, and no plan to activate on your behalf.
The publication is named maroc-telecom, and the address is maroc-telecom.click. Both name the subject of these notes. They are not the website of the mobile operator IAM (Itissalat Al-Maghrib), which people often call Maroc Telecom, and they are not a shop for Orange Morocco or inwi. We are not a dealer, and we are not a channel for the regulator ANRT.
Carrier names appear in the notes because readers meet them on a phone screen and on a shop front. We use them as factual labels. We do not rank them, and we do not take payment to mention them.
Each field note is published by maroc-telecom as an organisation. We do not attach a fictional byline. A page states the day it was first published and the day it was last revised. When a reader points out a correction, we check it and, if the page changes, we update that date. Write to [email protected].
We describe mechanisms that are stable: radio reach, the role of a SIM, the difference between a data counter and a bill, the way roaming charges are set by the home operator. We avoid shop-by-shop prices and secret short codes, because those change and a wrong code is worse than none. The editorial policy sets the limits we keep.
Images were downloaded from Pexels and are stored on this domain as WebP and AVIF files. They show Casablanca, Chefchaouen, the dunes near Merzouga, and people using phones. A photograph is not evidence of coverage in that place.
How to use the notes
Each field note is meant to be finished in one sitting and used the same day. The catalogue is an index, not a course. If you are landing soon, the prepaid note and the roaming note are the pair. If a relative cannot hear you, start with staying in touch and then signal. If a pass vanished, open the data note and look at the phone’s own app list before you assume the operator stole the gigabytes.
We revise a page when a mechanism was described badly, or when a reader shows us a passage that no longer matches a stable fact. The first publication date stays. The updated date moves. Prices, USSD codes, and band tables are left out on purpose: a wrong code is worse than a question. The editorial policy is the longer version of that rule.
Mail sent to the three addresses reaches this desk. It does not reach IAM, Orange Morocco, inwi, or ANRT. If your question is a bill, a missing top-up, or a registration, the brand printed on your SIM pack is the organisation that holds the record. We can help you name what you are looking at before that conversation.
You send
The page address, the sentence, and what you believe is wrong. A photo of a bill is not required, and a copy of an identity document is not wanted.
We check
We compare the passage with the mechanism, not with a shop anecdote from one counter. If the page overreached, we cut or rewrite it.
The date moves
The updated line changes. The original publication date does not. We do not add a fictional editor’s name to mark the change.
Post
maroc-telecom
Jnane Californie, Emeraude 32, n°4
Casablanca 20460
Morocco
Phone
Updated